I paid, but Premium isn't showing. What should I do?

  1. Check you’re signed in to the same Apple Account you paid with.
  2. Open Profile › My Premium and tap Restore purchases.
  3. Close Surplus completely and open it again.

Apple can take a few minutes to confirm a new purchase. If Premium still isn’t showing after that, email us from Profile › Help › Contact Support with the order ID from Apple’s receipt email.

Still need help?

Email us at [email protected], or in the app go to Profile › Help › Contact Support.